Vacancy: Service Administrator

Posted: 28.06.2024

We’re looking for a new Service Administrator to join us here at CDS.

Job Title: Service Administrator

Salary Range: DOE

Location: Leicester, Meridian Business Park

Job Type: Full-time

About us: CDS is one of the UK’s most respected suppliers of fire detection, life safety and security systems. We cover business parks through to leisure centres, nurseries to secondary schools and from country estates to housing estates.

Job Overview: As the direct contact between our service desk and customers, you’ll play a critical role in managing compliance paperwork and invoices. Your keen attention to detail and forward-thinking skills will ensure our clients receive timely and accurate updates.

Key Roles and Responsibilities:

  • Invoicing, including Bill In Advance (BIA)
  • Reviewing completed works and generating invoices
  • Recording additional work requirements on Simpro
  • Sending completed paperwork and certifications to customers
  • Updating customer portals with relevant information
  • Setting up new customer details in Simpro
  • Managing contract renewals
  • Supporting the service desk and providing holiday/absence cover as needed


  • Competitive salary package based on experience and qualifications.
  • Opportunities for professional development and career advancement.
  • Supportive work environment promoting teamwork and collaboration.

CDS is a part of Obsequio Group. Obsequio Group is an equal opportunity employer and welcomes applications from individuals of all backgrounds. We thank all applicants for their interest in joining our team; however, only shortlisted candidates will be contacted for further consideration. Please submit your CV outlining your suitability for the role to our Service Delivery Supervisor, Shannai Wilson at:

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